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Private Policy

In order to make your visits to earthboundtea.com as responsive as possible, we collect information when you visit us. To help ensure an enjoyable online experience for all of our visitors, we provide this summary of what information earthboundtea.com collects online, and how earthboundtea.com uses that information.

This privacy policy statement applies only to the information collected online by earthboundtea.com.

Information We Collect Online
Using Information We Collect Online
Information We Share With Third Parties
International Users
Cookies
Updating Your Personal Information
Links
Updates to Privacy Policy
Security Statement
Questions/Contact Us

Information We Collect Online

1. General Browsing

earthboundtea.com gathers navigational information about where visitors go on our website. This information allows us to see which areas of our website are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifiable information (for example, domain type, browser version, service provider, IP address) may be collected which will provide information regarding the general use of our Web site.

2. Personal Information

Contact Us, Help or Feedback
If you complete a general "Contact Us" form on our Web site, we may collect your name, e-mail address, mailing address and any information that you provide in the text of your message.

If you use the "Contact Us" feature available in the Investor Relations portion of our Web site, we may collect your name, title, organization, address, telephone number, fax number, e-mail address and any information that you provide in the text of your message. The information collected in the Investor Relations "Contact Us" feature is only used to reply to visitors' requests for financial information.

Registering with earthboundtea.com
Online visitors are given the opportunity to register with the earthboundtea.com online store. Registering with the online store allows visitors to create an address book, make a wish list, and enjoy "quick checkouts" by having earthboundtea.com automatically enter their billing address and preferred shipping information. Registering with the online store requires visitors to provide their name, postal address, e-mail address, and telephone number.

Creating and Using an Address Book in the Online Store
Only visitors registered with the earthboundtea.com online store may create and use an Address Book, which allows registered users to save in the Address Book they create all of the different names and addresses to whom they frequently send purchases or gifts. When a registered user wants to send a purchase to someone in their Address Book, they simply need to select the desired recipient on the check-out screen. The information a registered user enters into their Address Book is not used for any promotional purposes by us or our affiliated companies, nor is such information rented, sold or exchanged with third parties.

Creating and Sending Wish Lists
Only visitors registered with the earthboundtea.com online store may create and send a Wish List. If a Wish List is sent at the request of a registered user, their friends and family who receive the Wish List will be able to see the registered user's desired items, as well as make purchases directly off that list. When a registered user finds an item in the online store that they want, they can click "Add to Wish List." The registered user can then request earthboundtea.com to forward the registered user's Wish List by providing the e-mail address(es) of the requested recipient(s) earthboundtea.com will then send an e-mail to the requested recipient(s), which will include a link to the registered user's Wish List. The e-mail address information of the recipient(s) provided by a registered user in the Wish List feature is not used for any promotional purposes by us or our affiliate companies, nor is such information rented, sold or exchanged with third parties. Recipients of a Wish List, however, will have the opportunity to elect to sign up for email from us and we will then use that email address to send information about our products and promotions.

Purchasing at the Online Store
If you purchase tea through earthboundtea.com, we will gather personal information (i.e., name, billing and shipping address information, e-mail address, telephone number), NO credit card information is stored.


Using Information We Collect Online


earthboundtea.com uses the information you provide when signing up for our mailing list or requesting a catalog to send information about earthboundtea.com products to you via e-mail and regular postal mail.

The information you provide when registering with the online store or making a purchase with the online store, may also be used for earthboundtea.com marketing. For example, your name and postal address, which you provide when registering with the online store, as well as your purchasing information, may be added to our postal mailing list.

If you previously signed up to be added to the earthboundtea.com mailing list, requested a catalog, registered with the online store or made a purchase with the online store, but no longer wish to receive information about earthboundtea.com products via e-mail from earthboundtea.com, please unsubscribe. Please be aware, however, even if you request to be removed from our e-mail marketing list, you may still receive e-mail confirmations for any orders placed on earthboundtea.com . If you no longer wish to receive marketing materials from earthboundtea.com via regular postal mail, please tell us in your comments that you want to be removed from the earthboundtea.com postal mailing list.



Information We Share With Third Parties

earthboundtea.com does not sell or rent your e-mail address to unrelated third parties. We may, however, share e-mail addresses collected with our affiliated companies You can be assured that our affiliated companies will not sell or rent your e-mail address to unrelated third parties.

We make the names and postal addresses in our postal mailing list, sometimes categorized by purchasing information, for their marketing purposes.



Please be aware that earthboundtea.com may use third parties to help provide services to you, such as fulfilling orders, processing payments, providing electronic online investor information, monitoring site activity, serving site content, organizing information, conducting surveys, and administering e-mails, drawings, or contests.

You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public.

International Users

If you are visiting earthboundtea.com from a location outside of the U.S., your connection will be through and to servers located in the U.S., your orders placed through earthboundtea.com will be accepted and fully processed in and shipped from the U.S. and all information you provide will be processed and maintained in our Web servers and internal systems located within the U.S.

Cookies

What Are Cookies and How Do We Use Them?

earthboundtea.com uses a browser feature known as a cookie, which assigns a unique identification to your computer. The cookies are typically stored on your computer's hard drive. Information collected from cookies is used by earthboundtea.com to evaluate the effectiveness of our Web site, analyze trends and administer the Web site. The information collected from cookies allows us to determine such things as which parts of our Web site are most visited and difficulties our visitors may experience in accessing our Web site. With this knowledge, we can improve the quality of your experience on our Web site by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties. In addition,earthboundtea.com uses cookies to help keep track of items you put into your shopping cart and to tell us whether you have visited earthboundtea.com in the past. This allows visitors registered with the online store to maintain shopping carts between visits.


Updating Your Personal Information

We prefer to keep registered users' personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information, including your billing address and preferred shipping information. Just log-on to your account with your user name and password, and you'll see a menu where you can update your information.


Links

For your convenience and enjoyment, our Web site may contain links to other Web sites. earthboundtea.com does not evaluate and is not responsible for the privacy practices or the content of such Web sites. We would urge you to review the privacy policies on each link to ensure that you are comfortable with their privacy policies and practices.

Updates to Privacy Policy

As we continue to offer our visitors new and different types of content and services, earthboundtea.com may modify our information collection and use practices. Should there be a material change to our information collection and use practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement.

Security Statement

earthboundtea.com limits the number of employees that have access to the databases that contain personal data, and earthboundtea.com employees are advised of the importance of confidentiality. In addition, it is our policy to never send your credit card number via e-mail. As an added safeguard, earthboundtea.com does not store credit card information with your registered online profile.

We designed the earthboundtea.com online store to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator and versions 4.0 or higher of Internet Explorer. Browsers that do not meet this requirement will be prevented from navigating the online store section of the earthboundtea.com Web site. While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

30 day Return Policy
Store Credit or Exchange Only

Send items to:
Earthbound Tea
449 Clearmeadow Dr
East Meadow, New York 11554

*Make sure you enclose a copy of your receipt with your order number, and if you would like a store credit or what you would like to exchange for.


Questions/Contact Us

If you have any questions, comments or concerns regarding our privacy practices, please contact us at the following e-mail address, mailing address or telephone number:

contact@earthboundtea.com

Customer Service
Earthbound Tea
449 Clearmeadow Dr
East Meadow, New York 11554


206.984.0122

 

 
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